Patient Reviews
4.84
out of 5 (95
Ratings,
50
Comments)
I believe the visit was too short. If I am expected to pay your full fee for service, I would hope I would get at least a half hour of the doctor's time. We got maybe at most 20 minutes. Specialists are expensive and require extra travel and time; I would hope it was worth it. We would appreciate a longer visit with the doctor or else don't charge us your full fee.
We are so appreciative of Dr. Kayes concern for our children. He is an encouragement to our family as we work through the challenges of club feet! He strives to relieve current pain and to make us aware of items we could do now to prevent future pain. After arriving around 8:30 AM after over an hour of travel time, it was difficult for me to read the I pad questions. I had distance contacts on for driving and readers over the top and I still could not read the questions due to the font size. This is unusual for me. I started doing the best I could and then I had [Patient Name], 15, continue. One staff did not like him carrying the I pad (note he was not trying to write and carry at the same time) or answering the questions. I apologize for a minor answering questions. I did the final signature. I wanted to make you aware of this situation. Perhaps I will ask for a different way to complete the yearly update next time. Note, since one of the questions is about the patient's pain, it is helpful to have him answer that one himself.